This is neat. I had a tiny hole in my Spacesaver bag. I had written a very nice review on Amazon, and I contact the company on the weekend. She responded on how terrible it was and try a few things. I did and still had a bag broken. She then sent me a full package of 6 bags direct from Amazon. I added that to the review.
Then I have my Dupray Streamer. I loved it, but it kept leaking at the nozzle. I finally took it apart and found they have an inadequate steel spring. I felt betrayed like this was a Nasa rocket or my old company. Then I contacted them and they took days with a form letter from a smoothie manager that didn't know anything. I was their employee and had to do a video.
I already put in a very bad review (for me). I never do bad reviews, but I mentioned everything and how sad it made. I will probably cost them $100K, but they'll never realize it. I don't know whether I'm evil or not, I just didn't felt like doing the hokey pokey dance. Some places make you go to terrible little shops in the city, with no parking -- blah!
ps. okay, with the threat of my thermonuclear comment bomb, an internal corporate defender of the system left a message on the phone that I never answer, and said I have to go through their rabbit hole and send a video. I did, and got the most horrible low-level java error with the instruction to contact them, which is impossible. I have good instincts for this sort of thing, and now they will need the president to come up with a grand gesture to stop the comment. Unless Amazon did already. I am happy that I did not overreact.
ps2: The video is here
I think the trouble is that I run Linux.
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