This is a great Quebec stove maker. I had mine at the cottage for 30 years, and finally the glass broke. No problem, I climbed behind the stove and got the model number.
On their web site, that led me to the part. Since this is how it always works, I ordered it.
Surprise! My stove model has two versions. I got the wrong glass.
Upon inquiring, I was told I had the 'cast iron door' model, and I ordered the 'steel door' glass. How could I be so stupid? They didn't actually say that, but it was implied, since they can tell cast iron from steel at 100 paces. I can't.
I ordered the new one, and had to ship back the wrong one, at my expense of $32. I contend it was their mistake, but I got ghosted on that request.
In all, a horrible experience, and I wish them 'Instant Karma', but I don't want to make them mad, since I haven't got the new glass yet.
ps. and chrome on Linux doesn't work on their web site...
4 comments:
chrome on Linux doesn't work
There is a God!!!
I was just trying to get them to pay for my shipping, but they've gone and ghosted again. Are you so frisky because the rain is close? :)
Everywhere around me is getting soaked.. I get 4 drops. I'm thinking underground aliens with a force field. Rain alarm has just gone off again... I'm not holding my breath. I see on the news you've got a bit of a smoke issue.
The Rain Gods are angry with you, grasshopper. Over here, the Wind Gods have turned the smoke for Toronto. However, no rain in sight.
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