Wednesday, November 7, 2012

Bell live chat

It's a most horrible curse in Canada, that sometimes you have to interact with the local phone monopoly. Everything in Canada is a monopoly!  (or cartel, if you want to get fussy).

So, I wanted my cottage phone suspended for the winter, and I was prepared for my usual hour-long wait on the phone.  But wait!  There was this 'live chat' thing.  So I did it.  I was connected quite quickly, but they must be using an MS system with dial-up.  Sooo  Slow!  The wait times were so long that I finally disconnected when I got the order confirmation number.  Can't they say good-bye?

Highly not recommended.  At least when you phone you get a nice person from the Philippines.

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